Definitely!
We all avoid conflict in our personal lives as much as possible and tend to follow the same track in business. Instead, seek out those that have a different point of view, culture or methodology. Engage in an authentic conversation. Listen and learn from the challenges and experiences of others.
With so many retailers, small and large adding an eCommerce component to their services, customer service centers are growing. It is important that the customer service attendants are experienced and know how to handle a call, and make the customer experience positive AND memorable.
CORPORATE CULTURE – Why FUN is so important, especially during a pandemic.
How many small to medium sized businesses do you think had business continuity plans for a pandemic? Probably very few! A disruption of any kind to the on-site operation of your business can be challenging to navigate, costly to plan, and difficult to manage.
Hey All,
Hope you’re holding up alright!
We are all experiencing very unique situations right now, and want to let you know that we’re thinking of you.
Like most of us, you are probably doing everything you think your customers need to support them, but how do you know for sure.
With everything that is happening in the world, it is a challenge for working families to keep their kids busy and constructively alleviate their boredom during our changed reality.
Collaboration is essential to the success of any project, but even more so when there are multiple parties engaged in handling components of a project or delivery. Here are a few guidelines to help navigate this type of collaboration.
In the era of social and digital everything, the very basic tenants of manners and business etiquette in other everyday interactions are acknowledged and practiced less and less. These are not old-fashioned principles, but simple guidelines to socially acceptable behaviors that still hold true today.
A positive Karma in your business relationships can be easily achieved and maintained by employing a few very simple practices. This can mean the difference between seeing and buying into what is directly in front of you and establishing a long-term strategic objective that has more to do with ethically motivated practices than profitability.
How would your customers answer? What would customers say about you? In your approach, your Customers’ Experience should be one that is continually evolving.
Great Leads can be broken down into several components. Each, when combined in the proper sequence and process — will become a proven and predictive methodology keeping your sales funnel full with high quality leads.
