Is your Customer Service Super Hero Cape a little tired?
Now that we are more than 2 years into this pandemic, I find people to be TIRED.
Almost everyone I talk to is dealing with some sort of work/home challenge.
Month: January 2023
Globalization. Progress? Or Regress?
Globalization: a word I have heard and experienced numerous times over the last 15 years.
At first glance, I can see the potential benefits of consolidating numerous offices and vendors to reduce interactions and have one cohesive presence.