Last night I entertained one of my husband’s clients at our home for dinner. It isn’t something that we do often — however we had run into this particular couple at a number of events and it seemed that we were destined to meet. During the course of the evening — as always — our
So — you are running through your Customer database and notice that there are some names in there that you haven’t done business with in a while? What do you do?
If so — THANK YOU! Today’s businesses are so dependent on IT Solutions. In fact — as you well know — it’s the lifeblood of any organization today. Just be denied access to your email for an hour and watch how people behave. It’s like we are cut off from all forms of civilization.
Worried that a similar business will steal your Customers? Don’t be! In my experience — unless you are a multi-million dollar company competing for the same client — it’s a big world and there are lots of Customers for everyone!
For some small and mid-sized businesses a small inbound call center is the best way to help customers gain information, make a purchase, or give feedback about their products or services.